Acuity Retail
Transforming Retail Through Intelligence
The Acuity Advantage
Acuity will identify what's happening in your retail environment, provide the tools to understand what it means, a playbook of guided actions to game-changing impacts and solutions that optimize the retail operational functions.
Our Staged Solutions
Are fortified by learning and understanding. Work together and with existing technology. Enable each layer of analytics to build upon the last.
What We Deliver
Specific insights and guided actions that drive store performance, customer service, and measurable bottom-line results.
The Acuity Platform
Centralized Intelligence for Retail
The Acuity Platform integrates traffic, sales, labour, and customer data to give retailers predictive capabilities and actionable insights — all in one unified system.
TrafficNow
Analyze in-store traffic, optimize staffing, and build a Conversion Culture with a new Store Performance Scorecard.
InStoreNow
The Retail Intelligence Centre — monitor shopping behaviour and operational details by store zone to enable actionable insights.
MyCustomerNow
Real-time computer vision AI that notifies staff of customer engagement opportunities to drive conversion and basket size.
Retail Solutions
Acuity Retail, Edgeworx, and their partners deliver end-to-end retail transformation solutions addressing key operational, customer engagement, and digital modernization needs.
Acuity Retail Business Case
Enhanced Customer Experience, Operational Efficiency, and Increased Sales
$500K–$1M+
Total Annual Benefit
Estimated annual benefit on a $20M sales store across conversion, labour, and basket optimization.
< 1 mo
Payback Period
Rapid return on investment with payback achieved in under one month from deployment.
15–25×
Annual ROI
Organizations using the Acuity platform see returns of 15 to 25 times their investment annually.
+2%
Conversion Lift
TrafficNow delivers a +2% lift on 70% average conversion, translating to +$572K in incremental sales.
Meerby: Real-World Results
Bringing Joy Back to In-Store Shopping
Meerby's staff deployment tool ensures the right team member is in the right place at the right time. It streamlines scheduling, reduces wait times, and staff love how much easier it makes their work. — Adam Busscher, Home Hardware Building Centre, Picton, ON
1
1M+
Total customer engagements with an average 85-second staff arrival time.
2
6.7%
Average year-over-year growth in customer satisfaction scores.
3
11%
One store saw an 11% drop in wage costs after adopting the platform.
The Impact: What This Means for You
Conversion Culture
Gain a sharper, data-driven store performance scorecard using Customer Conversion as your new KPI — eliminating guesswork and accelerating front-line decision-making.
Labour Optimization
Align staffing with peak traffic periods. Reduce labour costs from 13% to 9% of sales while improving customer service and operational efficiency.
Basket & Revenue Growth
Proactive customer engagement drives higher-value purchases. MyCustomerNow delivers a +2% increase in average basket size — translating to +$800K in incremental sales.
Cybersecurity & IT Infrastructure
The average cost of a cybersecurity breach now exceeds $6M and lasts 22+ days. Edgeworx keeps your retail store secure, connected, and resilient — so you stay online and protected.
Next Steps: Moving Forward Together
A Clear Path to ROI
Progress begins with a single committed step. Our solutions are designed for a fast path to ROI — with payback in under one month and proven results across Canadian Tire, Staples, Sobeys, and more.

Ready to begin? Contact us at admin@acuityretail.com — no obligation, just a meaningful conversation about what's possible for your retail operation.
Thank You & Contact Us
We believe the best retail outcomes are built together. Let's start the conversation.
Get in Touch
admin@acuityretail.com | acuityretail.com
Our Tenets
Decades of Accrued Retail Knowledge | Built on Retail Science | Fast Path to ROI | Easy to Use